Need Help?

3rd Eye is committed to providing our customers with the highest levels of customer service and support. We are proud to introduce our Technical Support video series to help you and your company with easy to understand instructions for commonly asked questions regarding the installation and use of 3rd Eye products. If you have a suggestion for a video topic or would like to speak to an expert about a technical issue, please give us a call at 866-804-2984 or send us an email at info@3RDEYECAM.COM.

3rd Eye Troubleshooting
Edit ELD Log

3rd Eye Troubleshooting
Software/Firmware Update Indication

3rd Eye Troubleshooting
SD Card Check/Removal

3rd Eye Troubleshooting
Performing Hard Reboot

3rd Eye Troubleshooting
No Lights on The Window Unit

3rd Eye Troubleshooting
Powering On The Unit

3rd Eye Troubleshooting
Connecting Splitter Cables

3rd Eye Troubleshooting
Gateway Connection Points