Garbage Truck Positive Service Verification Software

Verif-Eye

Powerful positive service verification solutions from the ESG Connected Collections™ Strategy.

Verif-Eye Positive Service Verification SaaS Improves Your Bottom Line!

Verif-Eye^®, the Positive Service Verification SaaS module that supports Connected Collections^®, simplifies a driver’s workload by passively collecting service events – allowing the driver to focus on piloting the vehicle safely. Drivers no longer need to take photos of positive service – or of not-outs or blocked containers. Fully customizable, Verif-Eye allows fleet owners to customize other exceptions that allow drivers to keep their tablets in their cradles – and removes unwanted distractions from the cab.

Verif-Eye helps to boost your fleet’s productivity, improves relationships with your customers, and grows your bottom line! Verif-Eye, powered by Eye-Site™ Business Intelligence, is part of the Environmental Solutions Group Connected Collections Digital Strategy. Connected Collections helps fleet owners make better decisions – faster.

Improve Customer Relationships. Capture Previously Un-Billed Events. Increase Productivity.

With the advancement of technology, there’s a means to collect data from a refuse collection vehicle – or RCV that provides solutions to specifically address these challenges, each of which has a positive effect on the hauler’s performance improves the relationship with their customers, and ultimately, grows their bottom line.

Overloaded Trash Container Documentation

Overloaded Containers

Blocked Containers

Identifying Container Location

Failed Set-Outs

Property Damage Claims

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Verif-Eye from 3rd Eye improves our Communication, Consistency, and Safety

Scott Lukach, President and CEO of Apex Waste Solutions describes all the ways that 3rd Eye digital solutions improves their company’s safety, efficiency, customer service, and profitability.

Who, What, When and Where of YOUR Services!

The intelligent Verif-Eye system in conjunction with the easy-to-use Tablet to Gateway integration powered by Mobile-Pak^® through Connected Collections allows your solutions to work for you!

Verif-Eye can work to drive different association mechanisms to provide immediate customer service – no guesses, no “I’ll get back to you later”. Factual documentation helps to avoid hard feelings from end-users when pickups don’t occur for reasons they are unaware of, like a blocked container.

Mt Diablo CA Garbage Truck service verification software video

3rd Eye has been a huge for our company, our drivers, and our customers.

In this short video, Mt. Diablo Resource Recovery from California shares how the information collected by 3rd Eye cameras has allowed them to make significant improvements in efficiency and customer service. With automated positive service verification, they know exactly when a stop has been serviced (or why it wasn’t), all with video and photographic documentation.

Want to see how 3rd Eye can help you take YOUR business to the next level? Request a free demo today!

Captures Time and Date Stamped Image/Video of EVERY Service Event.

With the 3rd Eye Verif-Eye module activated in your vehicle, you have the ability to passively collect a time and date-stamped image/video of EVERY service event and customer touchpoint, including latitude and longitude positioning of the vehicle. This provides real-time visibility from the comfort of your office. Provide immediate customer service – no guesses, no “I’ll get back to you later”. Factual documentation helps to avoid hard feelings from end-users when pickups don’t occur for reasons they are unaware of, like a blocked container.

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Integrated Solutions!

Verif-Eye integrates with your Heil^® and Soft-Pak^® solutions to provide a seamless integration that improves your bottom line and strengthens the relationship with your end users. Service events are captured and sent to your team in real time – and can be easily integrated into your back-office environment. With the help of the Soft-Pak brand’s industry leading customer-facing software suite, your team can determine how you want to take action. Verif-Eye reviewers, combined with cutting-edge artificial intelligence can review all service events to identify key performance indicators that can boost both productivity and profit.

Automatically Adds Service Verification Images To Your Back-Office Portal.

With Verif-Eye, event images are passively collected and sent to the 3rd Eye portal for digital confirmation that service was provided, or not provided at that exact location. If unable to service the customer, the photo records the reason. These images can also be sent to your back office ERP to simplify customer service, billing and reporting,

Dramatically Increase Revenue By Identifying and Billing For Overloaded Commercial Containers.

Utilizing artificial intelligence, Verif-Eye can also automatically identify overloaded commercial containers and other exceptions for immediate invoicing or service increase opportunities.

Discover how much potential revenue your business is leaving on the table by entering your own fleet information into our Verif-Eye ROI Calculator.

Calculate Your ROI

Dramatically Increase Productivity and End-User Satisfaction.

Fleets can access pictures or videos immediately when a customer has been serviced and can provide an updated service schedule if there are expected delays on the route. This dramatically increases route productivity and end-user satisfaction.

Robust Solutions For Residential Waste Collection

The powerful Verif-Eye module has been expanded to include residential applications. As your trucks operate in the field, our team is able to work in the background with the power of AI to review all of your services. Identify if customers are overloading your containers, have excess garbage, and even check if your container was left in the same condition that it was found. We do this work so you don’t have to!

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Rear Load Garbage Truck Service Verification

Powerful Service Verification for Rear Loaders

Verif-Eye for rear load garbage trucks is an intelligent technology that passively collects complete service information for each stop on rear loader routes. Bag/quantity counts, time spent at each stop, documented exceptions in real-time, and photos/video of the entire service, all are passively collected without requiring manual action of the operator. Everything is right at your fingertips, including optional photo or video documentation of the stop, quantity of waste collected, time taken for pickup, and all associated details of the service.

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Powerful Service Verification for Side Loaders

Verif-Eye service verification for side-load garbage trucks enables you to effortlessly verify service completion as your drivers navigate their routes. As drivers operate their vehicles, our system captures photographic evidence of service events for your peace of mind. Our user-friendly in-cab interface allows operators to easily confirm service exceptions, simplifying the process, and providing fleets with access to video footage of any missed service event with a single click.

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Powerful Service Verification for Commercial Rear Loaders

Verif-Eye service verification for commercial rear loaders allows haulers to know exactly when and where service was performed on commercial REL routes. 3rd Eye understands refuse applications, and all solutions are specifically designed with your equipment in mind. With Verif-Eye powering your REL fleet, you’ll get best-in-class photos and/or videos from our specialty-designed property and positive service cameras that understand how to capture the best images for your consumption.

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Automated Commercial Overloads Detection

With Overload service, commercial fleets can accurately detect and document each overloaded bin and associate the collection event with a customer without requiring the driver to manually capture photos or note the exception. When engaging customers who overfill their bins, photo and video of their violation can be used to educate them and/or validate additional fees. For customers who routinely exceed the volume of their containers, documented proof makes increased service conversations much easier. The resulting outcome is improved customer compliance with container volume guidelines, ultimately reducing environmental risk, increasing safety, and keeping routes on schedule.

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Residential Container Quality Reviews

Verif-Eye by 3rd Eye enhances the safety and efficiency of residential cart operations by offering a container quality review service. This service uses geolocated photos and videos to document each collection, identifying carts needing repair or replacement. It not only maintains your brand’s visibility through logo-displayed containers but also ensures operational efficiency and a positive public image. Additionally, the service links each container to a customer, enabling quick scheduling for maintenance. This automated process focuses on safety, service, and customer satisfaction, promoting your company’s image, employee safety, and operational excellence.

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3rd Eye Eye-Site Fleet Management Software Portal

Introducing the new Eye-Site Interface

Introducing the new Eye-Site^™ User Interface. Now 3rd Eye customers will have access to the most comprehensive interface out there – designed to allow easy access to millions of data points – driven by Eye-Site Business Intelligence, the engine that fuels Connected Collections. With Eye-Site, users can easily manipulate fleet information, Optim-Eyes^® data feeds, Safety Intelligence information – or a host of other customizable reports that help fleet owners make better decisions faster.

Discover how Verif-Eye can help you make better decisions, faster.

With the 3rd Eye Verif-Eye module in your fleet’s corner, your drivers drive – it’s what they do best. For Commercial Front Load operations, container overages are costly to fleet owners – but thanks to Verif-Eye, there is a way to capture this revenue as well as provide better service to your customers. Simply input your fleet’s information into the calculator to see what the potential revenue would be for your commercial front load fleet.

With typical ROI in HOURS, the 3rd Eye Verif-Eye module is could be the smartest thing you do for your business this year. Contact your nearest 3rd Eye, Heil^®, or Soft-Pak^® sales representative to walk you through the calculator or to set up a demo.

Calculate Your Verif-Eye ROI

Make better decisions. Faster.

The ESG Connected Collections gives fleet owners the information they need to make better decisions…faster. Learn more about how Connected Collections can make a difference to your bottom line.

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