Drive Car Camera Recorder Trouble Shooting

TROUBLE MANAGEMENT

    1. Power does not turn on
  • Check if the power cable is connected
  • Check the power voltage
  • Check the inside of fuse of cigar jack (250V 3A)
  • If you still encounter power problems, please contact the distributor you purchased this unit from.

    2. Missing recorded files
  • Check if the recorded SD card is inserted correctly.

    3. Images shows on monitor but can’t record in JANUS V2

  • Check the SD memory card.
  • Format the SD memory card
  • Make sure that the SD memory card is not locked.
  • If there is still a problem, please contact the distributor you purchased this unit from.

    4. Can’t play recorded file
  • Check if the SD memory card is installed properly. Possible SD memory card reformatting may be necessary.

    5. Objects recorded is blurry
  • Make sure to remove the secure film on the camera Lens
  • Wipe and clean the camera lens with a soft fabric
  • For the best result, clean the camera lens on a regular basis
  • Contact the distributor that you have purchased the unit from if the you still have image quality problems.

    6. No night view
  • Contact the distributor that you have purchased the product from.

    7. GPS map is not supported
  • Check if the internet is connected

    8. Channel switch not working
  • Contact the distributor that you have purchased the product from.

    9. JANUS viewer(Player) not installing
  • Check the OS. On it must be installed by ‘manager’s authority’.

    10. Missing images(frames)
  • Only SD memory card class 6 type is supported.

    11. SD memory card Cannot be read on PC
  • Check if the card reader supports SDHC type

    12. Recording time is not correct.
  • Configure the local date and time before starting the

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